FAQs
Discounts
- Does LynxCaps offer discounts?LynxCaps offers volume discounts on orders above $120, just add more than 4 tubes to your cart and it will automatically apply. We also have our affiliate program as an option to earn commission or free caps on referrals.
- I love Lynx, can I earn money or free caps for referrals?We've made it easier than ever to share the magic of Lynx. Use this link to sign up as an affiliate and send us an email to say hello at support@lynxcaps.com 🙂 You'll get access to discounts, referral codes and have the ability to earn commission on your sales
Shipping
- Where do you ship to?LynxCaps are shipped throughout the lower 48. No shipping to Alaska or Hawaii at this time.
- How long will it take for my order to arrive?
Shipping typically takes 2-5 days after your order has been processed and orders can be expected to arrive within a week of ordering.
Payment
- What methods of payment do you accept?You can pay digitally for your order via our CashApp tag at checkout. Also, we accept Bitcoin (with a 10% discount), please read our Easy How To Pay Guide.
Ordering
- How long is order processing?Typically, orders are processed within 3-5 business days of receiving payment, but it could take 7 days or more depending on order volume and availability. If you have an urgent need for your product, please contact us and we can work to speed up your order.
- Do you accept returns?All orders from LynxCaps are final sale and we cannot take returns. If you have issues or concerns with your order, please contact us.
Products
- What if I’m looking for something that isn’t here?We love working on new blends and products so Contact Us!
- Have a recommendation on something you’d like us to carry?If you don’t see what you are looking for, please Contact Us.
- What does all vegan inputs mean?Lots of other growers use animal manure based substrate as a growing medium. We believe this is not only gross but it creates some of the unpleasant effects associated and we have found a mush more pleasant experience with our method.
- Why do you use plastic in your packaging?You don't have to worry because we use a recyclable plastic tube and a 100% biodegradable craft sleeve in our product packaging!
Account
- How old do I need to be to purchase LynxCaps products?You must be at least 21 years of age (21+) to purchase from LynxCaps.
- What do you do with my data?All data and personal information is encrypted and stored locally, your data is not shared or transferred ever.
- How do I reset my password?To reset your password, click on the Forgot My Password link on the login page or click this link.
